Silver Concierge Service

You’ve Got People

Silver Concierge is an industry-leading service that offers POS back office setup, inventory maintenance, training and more
  • Save time with your inventory

    Maintaining your inventory can be a time-consuming proposition. Wouldn't you rather let a Silver Concierge agent do it for you?

  • Take advantage of new features

    NCR Silver is updated frequently with exciting features. A Silver Concierge agent will train you, so you can maximize your investment.

  • Get your system set up quicker

    Unless you love setting up your POS system's back office yourself, a Silver Concierge agent will be happy to do it for you in a snap.

Why Mr. Man's Shop For Manly Men Chose NCR Silver

With text-to-talk technical support available 24/7, replacing hardware is a cinch.

NCR Silver is So Easy to Use, You May Never Want Help

But if you do, Silver Concierge and LIVE 24/7 support provide unmatched value to help your business grow
  • Get remote store setup with social media integration.
  • Enjoy one hour of menu maintenance per month.
  • Benefit from training on new features twice per year.
  • Get your POS system running smoothly the first time with free set up.
  • Coming soon: Advanced data analytics briefings!

Talk to a Real Person, Not a Recording

Call, email, IM or text any time of the day, any day of the year

In addition to the award-winning Silver Concierge service, you'll be able to speak to a live person when you have technical questions.

Beware of other "24/7" claims. With NCR Silver, you'll actually reach someone dedicated to solving your problem. They'll also help you with third-party add-ons.

They will never pass the buck.

Best of all, you can reach a live, U.S.-based agent however you choose -- by phone, email, online chat or even text.

About the only medium missing is carrier pigeon.


Still Have More Questions?

Get answers to common Silver Concierge and NCR Silver questions
  • Can I really call on a holiday if I have questions?

    You'll enjoy tech support that literally never sleeps -- on Thanksgiving, Christmas, St. Patrick's Day, even Talk Like a Pirate Day. Ahoy!

  • Where is the Silver Concierge team located?

    All service agents are based in Alpharetta, Georgia.

  • Is Silver Concierge included in my NCR Silver subscription?

    Yes. You will not pay extra for any of the services mentioned on this page.

  • What else comes with my NCR Silver subscription?

    Mobile payments, integrated loyalty, built-in email marketing, employee and inventory management, regular software updates and much more.

  • What hardware does NCR Silver work on?

    NCR Silver apps work on iOS devices or on the plug-and-play Android-based Silver Register.

  • How much does NCR Silver cost?

    It starts at $79 per month. You can get NCR Silver with EMV service as low as $99 per month. NCR Silver Pro Restaurant Edition starts as low as $149 per month. Month-to-month subscriptions and additional devices may cost more.

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