Silver Concierge Service
NCR Silver is So Easy to Use, You May Never Want HelpBut if you do, Silver Concierge and LIVE 24/7 support provide unmatched value to help your business grow
- Get remote store setup with social media integration.
- Enjoy one hour of menu maintenance per month.
- Benefit from training on new features twice per year.
- Get your POS system running smoothly the first time with free set up.
- Coming soon: Advanced data analytics briefings!
Talk to a Real Person, Not a RecordingCall, email, IM or text any time of the day, any day of the year
In addition to the award-winning Silver Concierge service, you'll be able to speak to a live person when you have technical questions.
Beware of other "24/7" claims. With NCR Silver, you'll actually reach someone dedicated to solving your problem. They'll also help you with third-party add-ons.
They will never pass the buck.
Best of all, you can reach a live, U.S.-based agent however you choose -- by phone, email, online chat or even text.
About the only medium missing is carrier pigeon.
Still Have More Questions?Get answers to common Silver Concierge and NCR Silver questions
- Can I really call on a holiday if I have questions?
You'll enjoy tech support that literally never sleeps -- on Thanksgiving, Christmas, St. Patrick's Day, even Talk Like a Pirate Day. Ahoy!
- Where is the Silver Concierge team located?
All service agents are based in Alpharetta, Georgia.
- Is Silver Concierge included in my NCR Silver subscription?
Yes. You will not pay extra for any of the services mentioned on this page.
- What else comes with my NCR Silver subscription?
Mobile payments, integrated loyalty, built-in email marketing, employee and inventory management, regular software updates and much more.
- What hardware does NCR Silver work on?
NCR Silver apps work on iOS devices or on the NCR Silver Quantum.
- How much does NCR Silver cost?
It starts at $79 per month. You can get NCR Silver with EMV service as low as $99 per month. NCR Silver Pro Restaurant Edition starts as low as $149 per month. Month-to-month subscriptions and additional devices may cost more.