Restaurants: You Can Now 86 Your ’86’ List

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If you run a restaurant, what is actually preventing a cashier or server from ordering an item you’re out of?

Sure, you may have what many in the business call an “86” list, indicating item unavailability. But there’s nothing actually stopping said item from being ordered in the first place.

Until now.

Thanks to version 3.11 of NCR Silver Pro Restaurant Edition, released May 23, you can set your quantity on hand of items to prevent certain menu items from being ordered at the point of sale.

For example, if you’re out of a particular brand of wine, you can’t order that bottle and “unavailable” appears underneath the item. You’ll also be able to see its count go down as each one is ordered.

Employees can now see how many of each item is left and will not be able to order that item if it's out. For example, there are 14 Pilsner Urquell beers left. At 0, it will show "unavailable."

Employees can now see how many of each item is left and will not be able to order that item if it’s out. For example, there are 14 Pilsner Urquell beers left. At 0, it will show “unavailable.”

You can easily set the number of items on hand by long-pressing the item at the point of sale. You can also set user roles, so a lower-level employee can’t do it, if that’s your desired protocol.

This feature is one of many for the new version of the NCR Silver Pro Restaurant Edition app, as well as its sibling, NCR Silver.

Other NCR Silver Pro Restaurant updates

  • House accounts. Merchants can now charge “house account” customers on the date of sale and bill them later. In addition, merchants can export this data and send statements to customers for easy invoicing. Read more about house accounts here.
  • Speedier transactions. The new version reverses the cash drawer/receipt print order by first opening the drawer, then printing the receipt. This allows the cashier to begin making changes during printing and minimizes any Bluetooth delay to quicken transaction times.

NCR Silver updates

  • Future orders. If you subscribe to the NCR Silver app, you can now schedule a service or pick-up date for a later time and the POS system will automatically track it. Read more about future orders here.
  • Inventory snapshots: Now, you can see the total value of all your inventory on hand. This is a small, but heavily requested feature. (See, we really do listen to your requests).
  • Ticket notes: Also heavily requested by users, and tied into the new future order functionality, merchants can now store transaction notes such as customer info and special requests like gift-wrapping. This info can be printed or emailed on receipts and further helps businesses deliver special requests with ease.

Do you have a feature request? As a customer of either app, you can submit user feedback monthly via email. Make sure you look for those emails, because the development team takes your feedback seriously.

Related post: NCR Silver introduces scale integration

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