Tag: customer service

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Growing Your Small Business by Focusing on Convenience

“In today’s hyperconnected world, convenience is the ultimate currency.” That’s according to a recent Nielsen report titled “The Quest for […]

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7 Ways Your Body Language is Killing Sales

Have you ever been working with a seemingly receptive customer who walked away from a sale and wondered what went […]

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How Your Business Can Treat Teachers Like VIPs

Back-to-school season is already upon us. While parents and students are busy shopping, teachers have been at work for weeks […]

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6 Mistakes That Can Hurt Your Food Truck’s Health Score

Health department inspections can happen at any time — even during a lunchtime rush — and if your food truck […]

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Should Your Restaurant Seat Incomplete Parties?

A group of three people walks into your restaurant and requests a table for six. That’s a lot of real […]

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How Consumer Financing Can Boost Your Bottom Line

Have your customers ever asked if you offer payment plans? If your small business sells products and services that regularly […]

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5 Ways to Get Customers to Take Surveys

Customer surveys can be a useful tool to glean insights about your business. However, filling out a survey generally isn’t […]

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Why Same-Day Shipping is Vital for Your Small Business

With a smartphone in the palm of nearly every American’s hand, the ability to quickly gratify consumer demands is becoming […]