Tag: customer service

5 Tricks to Improving Your Yelp Review Score

Thanks to the wealth of online customer reviews available online, it’s easier than ever for consumers to make an informed […]

The 4 E’s of Retail Success

Since the 1960s, business schools have taught the 4 P’s model for marketing decision-making: product, price, promotion and placement. “Each […]

How Using Humor Can Boost Sales in Your Store

A polite and friendly demeanor might be enough to satisfy customers. But if you tap into their sense of humor, […]

6 Ways to Offer Discounts and Still Make a Profit

Retailers know that knocking a percentage off a best-selling product is a surefire way to drive business into your store. […]

5 Tips to Ensure Your Self-Serve Kiosk is a Success

Are you taking advantage of self-service technologies at your small business? According to research from Bouncepad, three out of four […]

The Friend Zone: Boosting Sales by Focusing on Relationships

The world of sales has changed. Instead of fighting for attention and interjecting themselves into consumers’ lives, brands must learn […]

4 Types of Shoppers and How to Appeal to All of Them

Retail is an ever-changing landscape. As consumers change the way they shop, business owners must adapt their sales techniques to […]

How to Win Back Lost Customers

No matter how much effort you spend to keep your customers happy, your business is bound to lose a few […]