Tag: customer service

How to Create a Powerful FAQ Page for Your Small Business Website

Why bother with a frequently asked questions (FAQ) page on your small business website? The answer is easy: It can […]

A Consumer Psychologist’s Tips for Handling an Angry Customer

It’s a retailer’s worst nightmare: A customer storms into your store, yelling about a problem with a product or service. […]

5 Industries That Are Going Mobile

A food truck pulls up right outside your office building at exactly the moment you’re in need of a hot […]

3 Ways to Use Consumer Psychology to Boost E-Commerce Sales

Countless books have been written on how people make decisions (and whether those decisions are rational). But you don’t need […]

7 Ways to Get Maximum Return from Your Loyalty Program

Shoppers love the discounts and freebies they earn from store loyalty programs. And while offering these perks is an expense […]

rehearsal din
How to Promote Your Restaurant as a Rehearsal Dinner Space

Every year, the wedding services industry generates some $72 billion in the United States. Most couples will spend an average […]

Cafes Are Perking Up to the Membership Model

Membership models — think gyms and even the Dollar Shave Club — provide a guaranteed stream of revenue. And now […]

How to Keep Restaurant Customers From Leaving When There’s a Line

Good things come to those who wait. Unfortunately, many restaurant patrons aren’t willing to. Lines at your restaurant can mean […]