Tag: customer service

How to Win Back Lost Customers

No matter how much effort you spend to keep your customers happy, your business is bound to lose a few […]

customerjourneymap
How to Create a Customer Journey Map

For every destination, there is a journey. As a small business owner, learning how your customers get from points A […]

kitchenefficiency
How to Improve Your Kitchen’s Efficiency

When dining out, consumers expect their restaurant service to be friendly and their food to come in a timely manner. […]

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5 Ways to Give Your Super Shoppers the Royal Treatment

Meet the super shopper. Also known as the super consumer, this type of customer has an insatiable appetite for products […]

privatediningroom
How and Why to Add Private Dining to Your Restaurant

In the restaurant business, turning a profit isn’t as simple as turning tables. To make enough money, you must continually […]

clothingshopowner
How Small Shops Can Thrive in a Retail Downturn

Now may be the best time of all to be a small retailer, if you know how to leverage your […]

food allergy 1
Training Your Waitstaff to Better Serve Customers with Food Allergies

For the approximately 15 million Americans who suffer from food allergies, dining out can be a highly frustrating — and […]

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What is Design Thinking and How Can it Help Grow Your Business?

In the business world, innovation rules the day. Finding creative solutions to your customers’ problems (as well as your own […]