San Francisco’s Coit Tower Uses NCR Silver POS to Power 2,000 Daily Transactions

We all know there are a lot of hills in San Francisco. (Have you seen the chase scene in Bullit?)

One hill that really stands out, however, is Telegraph Hill. Perched on top is the iconic Coit Tower, which offers spectacular views of the city and bay, as well as a huge collection of Depression-era murals.

About 2,000 visitors enter the tower daily and 1.5 million annually. Powering this tourism onslaught is NCR Silver. In addition to the gift shop, manager Terry Grimm uses the tablet POS system for tours.

For a business that often hires seasonal employees, an intuitive touchscreen interface makes it much easier to put people to work quicker, Grimm says. In addition, live 24/7 service and Concierge support have been on hand when he’s had questions.

“What’s made us happy about NCR Silver is the ease of operation plus the backup,” Grimm says. “We’ve had very few snags, but when we have run into a problem, we get immediate response from the team. We’ve been extremely happy with the system.”

Coit Tower has also recently ordered a chip reader. When the business is ready to pull the trigger, he says, the integration with his independent credit processor will be seamless.

Watch the video above to see NCR Silver, and Coit Tower, in action.

Related video: Zoyo said “yes” to advanced reporting and multi-store support

Like the murals in the video?  The New Deal-funded paintings offer colorful, politically-charged views into agriculture, city life and much more. Buy some tickets and see them for yourself.


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